Customer Service

Our employees have experience and pride in the quality and service we provide our customers. Despite the high degree of automation, company management says what keeps customers loyal is responsive personalized customer service. Our system handles everything it possibly can, and our friendly people provide the ultimate safety net, ensuring that customers start happy and stay happy. Intense customer focus, integrity, and commitment to continuous improvement result in industry leading customer satisfaction.

BCSI offers email confirmations and/or xml acknowledgements upon order receipt, shipment (with tracking info), and delivery. These confirmations eliminate the need for end users to contact BCSI, thus reducing the overall cost of the program.